JetBlue Airways

JetBlue Airways is a major American low cost airline, and the seventh largest airline in North America by passengers carried. JetBlue Airways is headquartered in the Long Island City neighborhood of the New York City borough of Queens; it also maintains corporate offices in Utah and Florida.

In 2020, it ranked #394 financially on the Fortune 500 list of the largest United States corporations by total revenue. JetBlue operates over 1,000 flights daily and serves 100 domestic and international network destinations in the United States, Mexico, the Caribbean, Central America, South America, and Europe. JetBlue is not a member of any of the three major airline alliances but it has codeshare agreements with 21 airlines, including member airlines of Oneworld, SkyTeam, Star Alliance.

Destinations:

As of November 2021, JetBlue Airways flies to 104 destinations in the Americas, with most of them in the United States and the Caribbean, a smaller selection of destinations in parts of Central and South America, and two destinations in Europe.

Codeshare Agreements:

JetBlue has entered into a number of codeshare agreements with other airlines, meaning airlines agree to share certain flights, which both airlines market and publish on their own flight schedules under their respective airline designators and flight numbers

JetBlue codeshares with the following airlines:

  • Aer Lingus
  • American Airlines
  • Azul Brazilian Airlines
  • Cape Air
  • Emirates
  • JSX
  • Hawaiian Airlines
  • Icelandair
  • Porter Airlines
  • Seaborne Airlines
  • Silver Airways
  • South African Airways
  • Qatar Airways
  • Royal Air Maroc

Services:

In-flight entertainment

JetBlue’s in-flight entertainment options consist of gate-to-gate Fly-Fi internet access, over 100 channels of DIRECTV, Sirius XM Radio, and movies, and on the Airbus A321 and newer retrofitted Airbus A320 aircraft, a 15-inch interactive video screen which is not available on the rest of the fleet. JetBlue’s partnership with Amazon lets customers watch Amazon Prime videos by connecting to Wi-Fi and downloading the Amazon Video app on their mobile phone or tablet.

The in-flight WiFi under the “Fly-Fi” network is complimentary on all flights, at speeds of 12–15 megabits per second.

Frequent-flyer program:

JetBlue’s frequent-flyer program is called TrueBlue. Under the original TrueBlue program, flights were worth two, four, or six points based on distance of the flights, and double points were awarded for flights booked online.

In September 2009, JetBlue made changes to its TrueBlue program. In the new program, members receive three points for every dollar spent toward a flight, excluding taxes and fees, plus an additional three points for every dollar spent on a flight if booked online directly on the JetBlue.com website. Additional points are awarded if the member uses the Barclay’s issued JetBlue Mastercard credit card to purchase the flight. The price of flights in points depend on the fare of the flight in U.S. dollars. The new program launched on November 9, 2009. In June 2013, JetBlue announced that TrueBlue points will never expire for any reason

Class Of Services:

Blue Basic

Blue is JetBlue’s “basic” product that competes with other airlines’ Basic Economy fares. It’s the bare bones option for budget travelers. The standard perks on all JetBlue flights are available to Blue Basic travelers – great legroom, snacks, Wifi and movies. In fact, JetBlue claims to have the widest seats and most space of all the domestic airlines. Normally, people who buy this fare class do pay for changes to their ticket. Because of the pandemic, JetBlue has waived these charges through March 31, 2021.

What’s Included:

  • Seat width ranges from 17.8”-18.25” depending on aircraft, Pitch varies from 38” – 41” depending on aircraft
  • One personal item and one carry-on* (please see note below)
  • Complimentary beverage and meal/snack service
  • FlyFi – JetBlue’s gate to gate WiFi service (select flights only)

What’s Not Included:

  • Free checked bags – you must pay fee depending on number of bags :1st bag – $25; 2nd bag – $35; 3rd bag – $100
  • Beginning on July 20, 2021 Blue Basic customers will no longer be permitted a free carry-on
    or guaranteed overhead bin space

Blue Plus

Essentially, Blue Plus gives travelers all the same inflight services and amenities as in Blue Basic plus one free checked bag.

What’s Included:

  • Seat width ranges from 17.8”-18.25” depending on aircraft, Pitch varies from 38” – 41” depending on aircraft
  • One personal item, one carry-on, one checked bag
  • Complimentary beverage and meal/snack service
  • FlyFi – JetBlue’s gate to gate WiFi service (select flights only)

What’s Not Included:

  • Additional checked bags – you must pay fee depending on number of bags : 2nd bag – $35; 3rd bag – $100
  • If you purchase an Even More Space seat, Blue Plus customers are guaranteed overhead bin space for one carry-on. If there isn’t enough space for your carry-on, JetBlue will issue a $25 travel credit.

Blue Flex

Blue Flex is the most generous of the basic fares. You’re allowed two free checked bags and the most lenient change policies, as well as expedited security.

What’s Included:

  • Seat width ranges from 17.8”-18.25” depending on aircraft, Pitch varies from 38” – 41” depending on aircraft
  • One personal item, one carry-on, two checked bags
  • Complimentary beverage and meal/snack service
  • FlyFi – JetBlue’s gate to gate WiFi service (select flights only)

What’s Not Included:

  • A 3rd checked bag – you must pay fee of $100 each for any checked bags over the complimentary 2
  • If you purchase an Even More Space seat, Blue Flex customers are guaranteed overhead bin space for one carry-on. If there isn’t enough space for your carry-on, JetBlue will issue a $25 travel credit.

Mint

While it’s not available on all flights, Mint is the closest you get to flying First Class on JetBlue.

What’s Included:

  • Wider seats (20” – 22”)
  • Regular seats – pitch of 58”; lie back seats – 80”
  • Dedicated check-in, expedited security and early boarding privileges
  • Chef-inspired meal service with complimentary alcoholic beverages
  • 15” flat screens

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